CRTA: Terms & Conditions

  1. All orders for the “EOFY – SPECIAL Offer” close on the 30th of June 2025
    • Orders will only be considered valid when the Product & Freight have been paid in full
    • Order will be consolidated to optimize Air Freight costs
  2. Rebates will be given if the “Exchange Rate” or “Import Duties” improves by more than 5 Base points from the order date to shipping date
    • CRTA will absorb additional costs if the exchange rate declines up to and including 15 Base points. However, if this is exceeded
      • Clients will only be notified if increases are required due to USA / AUS exchange rate rises or if the US Administration removes or amends the Fair Trade Agreement.
      • If the above occurs Invoices for the variation will be issued, and the goods will only ship when payment has been received.
      • To date, CRTA has not passed on any rate changes
    • CRTA will contact all customers and advise when and where charges may be required
    • Cancelations will be only accepted in special circumstances and on some occasions a 10% “Surcharge and Restocking” fee will be applied before refunds Issued
    • CRTA pledges all orders will be shipped with-in 15days of the closing Date.
  3. CRTA reserves the right to refuse any Order
  4. Due to substantial manufacturing cost rises all tool prices will increase from 1st July.
  5. A new consolidated order system is being introduced to mitigate increases in freight fees